Service information
If your child is having a medical emergency, which includes difficulty breathing, loss of consciousness, or a mental health crisis, call 9-1-1 immediately for an ambulance or visit your nearest emergency department.
If you are unsure whether to visit the emergency department with your child, visit the 'When to Visit the ED' tab.
We provide emergency care to
children and youth up to 16 years of age.
Anyone 17 years of age and older can visit their nearest adult emergency department for care.
Wait times
We treat the sickest patients first; staff will determine how quickly your child will be seen based on their symptoms. We ask families visiting our emergency department to be kind and respectful to staff.
Wait times estimates for our emergency department and others in Richmond, the North Shore and other Lower Mainland hospitals are available here:
Wait times for emergency departments
Note:
The emergency department cannot reduce your wait time for pre-existing specialist referrals.
What to bring with you
If possible, please arrive at the emergency department prepared. Some items you may bring include:
- your BC Services Card / personal health number (for temporary and permanent B.C. residents and Canadian citizens);
- your child's medications or any medical records, if available;
- a phone charger;
- snacks and drinks;
- other items to support and soothe your infant or child while you wait.
Who should come to the emergency department
One to two family members or caregivers are welcome to accompany each patient. This ensures space for others waiting, and allows staff to focus their attention on children who need care. To ensure the safety of others, please stay with your child at all times.
Directions, parking and food services
Our emergency department is located near entrance 55 - off West 28th Avenue, between Heather Street and Oak Street in Vancouver.
See the Children's and Women's wayfinding map (PDF).
Our directions and parking page has information, such as parking rates and transportation options.
See food options located at BC Children's Hospital. Note, service hours may vary over statutory holidays, evenings and weekends.
